Accessible Communication
Information about alternative formats and communication needs.
Explore →Inclusive care
Support that meets individual needs
Patients should be able to tell us about their communication needs and request reasonable adjustments through accessible contact routes.
Request support
Contact us about accessibility
For non-urgent support, contact our team by telephone. Final alternative contact methods and interpreter arrangements require operational confirmation.
Call 0161 204 3898 →Accessible Information Standard
Direct Medicare must ensure that applicable NHS-funded service processes identify, record, flag, share, meet and review communication needs. This website can explain how patients request support, but the operational process requires separate assurance.